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Unlimited Data? Not quite.
PUBLISHED: Sep 06, 2018
Bottomless soda refills. They're a beautiful thing, right? (Assume, for a moment, that you love soda and have no concerns for your health.) That first glass is perfect. You return to the fountain dispenser and fill up the second one with no problem. And the third. And the fourth.

When you go back for the fifth (you're extraordinarily thirsty), however, the fountain seems to be blasting soda into your cup a little slower than before. Even slower on the sixth. By the seventh glass, that sweet fizzy goodness is barely dribbling into the glass. Is it even worth it anymore?

While the above scenario may sound absurd (and perhaps it is), this may be what's happening to you or your business with today's unlimited wireless data plans. Cellular Specialist Tom Huegel recently compiled some information on our two largest wireless suppliers on LinkedIn. According to Tom: 

AT&T (two unlimited plans): “Unlimited and More” ($70 a month) and “Unlimited and More Premium” ($80 a month). How can there be more than unlimited ?!

Verizon (three unlimited plans): “Verizon Go Unlimited” ($75), “Verizon Beyond Unlimited” ($85 a month) and “Verizon AboveUnlimited” ($95 a month). Where is “above” unlimited anyway?

The article goes on to point out that none of the plans are truly unlimited--in the way that you'd want them to be. Once a heavy data user passes a certain threshold, the carrier can lower your data speeds, causing headache after headache if you're trying to conduct business on the go. Much like that seventh glass of soda, is it even worth it to keep trying?

If your unlimited data plan isn't really unlimited, is there anything you can do about it? Maybe. The author here recommends using various tools online to record your data speed and then, well, complaining about it. 

"If you think you're being throttled unfairly, complain to your ISP: call, email, go see them at their office. The key is to use the data from the tests to prove your case. You might get lucky and get an upgrade to a better plan at no extra cost. This happened to me when I told them my speed was slower and my monthly price higher than introductory offers despite being a paying customer for 20 years. Happily, the woman doubled my speed for free."

And if all else fails, you could always just stop after the second Diet Coke.

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HPA Consulting Group

HPA Consulting Group, Inc. (HPA) is a privately owned consulting firm headquartered in Rochester, NY providing specialized consulting services in Voice and Data Communications. HPA was founded in 1994 by Bill Hughes and Tom Phelps. Together, the HPA Team has over 200 years of experience in many facets of voice and data communications.

HPA facilitates businesses in determining the best communications solution for their company. This involves voice and data networks, call centers and broadband applications. In addition, HPA manages the telecom expenses for businesses to get them the most cost effective telecom solutions possible. HPA also helps telecommunications providers and manufacturers with their marketing, sales and business planning.

Since HPA's formation in 1994, over 400 clients have contracted to HPA for services. HPA has planned, designed and implemented a variety of voice and data solutions that have enabled businesses to enhance their operations in a cost-effective manner. HPA has also audited telecommunications invoices and recommended changes to client’s telecommunications services that have resulted in millions of dollars in savings for HPA’s clients.

Finally, HPA has performed work in a variety of areas for Local Exchange, Wireless, CATV, Long Distance Companies, Manufacturers and Software Providers.

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Some HPA Projects Include:

  • Designed and implemented a complete new voice, data and security network for a regional bank and their branches. Results included improved customer service in their call center, improved communication between locations and redundancy at all locations including the branches.
  • Designed and implemented a new VoIP telecommunications network including new equipment and services for a Rochester based not-for-profit with over 15 locations.
  • Redesigned a not-for-profit organization’s telecommunications system in five cities by implementing new services and pricing and auditing telephone bills. The savings paid for all new telephone equipment in less than two years.
  • Manage the communications network for a regional hospital in central New York. HPA has lowered the costs for the hospital and at the same time implemented a more up-to-date network with more functionality and redundancy.
  • Designed and implemented a Call Center for a Benefit Company in Rochester. Project resulted in drastic improvements in customer service.
  • Planned and designed a new voice and data network for a Law Firm with six locations in New York State.

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